
In any case, you can always opt for printing via computer which is guaranteed to work with any printer as long as you can print to it from the computer itself. If you don't find your printer there, it may still work just fine. This is the list of compatible printers for direct If you run into any issues, please call the Helpdesk at 32 and we will be happy to assist you with these steps.PrintHand can print to any printer as long as it's working. Note any letters (such as D, N, or X) that follow the numbers in the model, as those indicate the specific capabilities of a printer. The specific model of the printer can be found on the front of the printer itself. Be sure to select the correct model from the list as it will affect whether you are able to use certain features, like double-sided printing or printing from multiple trays.
On the next screen, you will be asked to select the model of the printer. Make sure the queue field at the bottom is empty, and select Add. Then, select Line Printer Daemon (LPD) as the protocol. In the first window type in the name and IP address of the printer.
Go to the printer settings and select the option to add a new printer. Enter the IP address at the top, select "HP Jetdirect - Socket" as the protocol, and give the printer the name of the building and room it is associated with. Choose the option for 'IP' at the top of the screen. Click the '+' icon near the bottom left of the page, which will open a new window. Once you have the IP address, open System Preferences and click on Printers & Scanners. For more detailed instructions on installing a printer to your device, please refer to the related article for your type of computer: If you do not already know the IP address of the printer, call the Helpdesk at 32 and we will be happy to help you install the printer. Currently the known affected models are:įor a Mac or Chrome device, you will need to add the printer via the IP address. To solve this issue, follow the normal printer installation steps but be sure to change the protocol from "Internet Printing Protocol - IPP" to "HP Jetdirect - Socket" or "Line Printer Daemon - LPD" as shown below. Please enter printer address again." depending on whether you are adding the printer to a Mac or a Chrome device. When adding a printer that is one of the affected models, you may get a message that either says "Unable to verify the printer on your network" or "Couldn't detect a printer. IPP printing on certain older models of HP printers does not function reliably.